View accepted payment methods and billing questions
Secure and convenient payment options for your bookings
Booksini.com accepts various payment methods to make your booking experience convenient and secure. Choose the payment option that works best for you.
The most popular online payment method in Malaysia. Pay directly from your bank account using FPX (Financial Process Exchange).
FPX payments are processed instantly, and you'll receive immediate booking confirmation once the payment is successful.
We accept Malaysian credit, debit, and prepaid cards for instant booking confirmation.
Your card will be charged immediately upon booking confirmation. All card transactions are processed through our secure payment gateway with industry-standard encryption.
We accept international credit and debit cards from customers globally.
Foreign card payments are processed securely.
Use your preferred e-wallet for quick and easy payments.
E-wallet payments are processed instantly, providing you with immediate booking confirmation.
Collect payment from customers who opt to scan digital QR codes, including support for cross-border QR payments.
DuitNow QR payments provide a convenient and secure way to pay using your mobile banking app.
Your payment security is our top priority. We implement multiple layers of security to protect your financial information.
All payments are processed through PCI DSS compliant payment gateways that use industry-standard SSL encryption to protect your data.
We do not store your complete credit card information on our servers. Your payment details are securely transmitted directly to our payment processors.
For added security, card payments may require 3D Secure authentication (Verified by Visa, Mastercard SecureCode) to verify your identity.
We use advanced fraud detection systems to monitor and prevent unauthorized transactions, protecting both guests and hosts.
You will be charged immediately upon completing your booking. The full amount, including all fees and taxes, will be processed at the time of reservation confirmation.
Prices are displayed in Malaysian Ringgit (MYR) by default. If you're paying with a card issued in a different currency, your bank will convert the amount at their exchange rate, and you may incur foreign transaction fees.
The total price you see at checkout includes:
Yes, you can apply promo codes or vouchers during the checkout process. Enter your code in the designated field before completing payment. The discount will be reflected in your total amount.
Yes, you will receive a payment receipt via email immediately after your booking is confirmed. You can also download your receipt from the "My Bookings" section of your account.
If your payment fails, please try the following:
If the problem persists, please contact our support team for assistance.
Currently, we do not support split payments across multiple cards. The full amount must be paid using a single payment method.
Refunds are processed back to your original payment method. The refund timeline depends on your payment method and bank:
For more information, please refer to our Cancellation and Refund Policy.
Yes, you can securely save your payment information for faster checkout in the future. Your payment details are encrypted and stored by our PCI-compliant payment processor, not on our servers.
If you notice an unauthorized charge on your account, please contact our support team immediately. We will investigate the issue and work with you to resolve it promptly.
Always double-check your payment information before submitting to avoid payment failures or delays.
Ensure your card is enabled for online and international transactions if booking from abroad.
Save your payment receipt and booking confirmation for your records and for check-in purposes.
Always review the total amount and price breakdown before confirming your payment to ensure accuracy.
Have questions about payments? Please contact our support team for assistance.
Learn the step-by-step process of making a reservation on our platform.
Understand how refunds are processed for cancelled bookings.
Find answers to more frequently asked questions.